1password Lost Authenticator App



Two-factor authentication is an essential security measure that uses your phone to help prevent unauthorized access to your account. It makes it harder to access your account if you lose your. Microsoft's 2FA app is much better as it allows you to tie the codes to your MSFT account and you can recover cross-devices through your MSFT account. Super flexible and prevents stuff like this from happening. In time, companies will learn ways to help people who've lost their codes (never typically means 'impossible so far as we can control it'). The two-factor app we use Authy supports Google Authenticator two-factor tokens, works on iOS, Android, and Chrome, has a PIN lock, can sync to multiple devices, and includes an encrypted cloud. Unlock the app quickly and securely with Face ID Lock the app automatically to ensure your data is protected, even if your device is lost or stolen Use 1Password as your authenticator: store two-factor authentication codes and access them quickly when it's time to sign in.

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Learn how to set up a security key, like YubiKey or Titan, so you can use it for two-factor authentication in 1Password.
Two-factor authentication provides an extra layer of protection for your 1Password account. If you have a U2F-compatible security key, you can use it as a second factor in supported apps and browsers instead of a six-digit authentication code.

Tip

If you don’t have a U2F security key, use two-factor authentication with an authenticator app.

Set up your security key

Before you can use your security key as a second factor for your 1Password account, you’ll need to turn on two-factor authentication for your 1Password account. Then follow these steps:

  1. Sign in to your account on 1Password.com on your computer.
  2. Click your name in the top right and choose My Profile.
  3. Click More Actions > Manage Two-Factor Authentication.
  4. Click Add a Security Key.

    If you don’t see Add a Security Key, turn on two-factor authentication for your 1Password account.

  5. Enter a name for your security key and click Next.
  6. Insert your security key into the USB port on your computer.

    If Windows Security asks you to create a PIN, enter one and click OK. Your PIN is stored locally on your security key.

  7. Touch the sensor on your security key.
  8. When you see “Your security key was successfully registered”, click Done.

From now on, you can use your security key instead of a six-digit authentication code to sign in to your 1Password account in your browser, 1Password for iOS, and 1Password for Android.

View and manage your security keys

To view your security keys:

  1. Sign in to your account on 1Password.com.
  2. Click your name in the top right and choose My Profile.
  3. Click More Actions > Manage Two-Factor Authentication.

To prevent a security key from being used as a second factor, click Remove next to it.

To allow another security key to be used as a second factor, click Add a Security Key and follow the onscreen instructions.

Learn how to view and manage computers and mobile devices that are authorized to use your 1Password account.

Get help

You can use your security key as a second factor for your 1Password account:

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  • on 1Password.com
  • on your iPhone or iPad (requires YubiKey 5 NFC, YubiKey 5C NFC, or YubiKey 5Ci)
  • on your Android device

Using your security key as a second factor requires:

  • a 1Password membership with two-factor authentication turned on
  • a U2F security key, like YubiKey or Titan

To sign in to your account in the 1Password apps or in a browser without U2F support, enter a six-digit authentication code from your authenticator app.

1password Lost Authenticator Apps

If you lose access to your security key

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If you lose access to your security key, you can still sign in to your 1Password account:

On 1Password.com

When you’re asked for your security key, click Cancel. Then click “Use your authenticator app instead” and enter a six-digit authentication code from your authenticator app.

On your iPhone or iPad

When you see Two-Factor Authentication Required, choose Authentication Code, then enter a six-digit authentication code from your authenticator app.

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On your Android device

1password Google Authenticator

When you see “Use your security key with 1Password”, tap the back button on your device and enter a six-digit authentication code from your authenticator app.

Get help if you also lost access to your authenticator app.